To cancel your free trial or subscription on iOS: Otherwise, your account will be automatically billed based on your selected plan. To avoid charges, cancel at least 24 hours before the end of the free trial or the next billing date. (Similarly, you can cancel your subscription on the ExpressVPN website only if you purchased the subscription through the website.) You can cancel your free trial or subscription through the App Store only if you initially signed up for the free trial or subscription through the App Store. For more information, you can find your App Store subscription dates. Your new subscription plan will begin at the end of your current billing period. Sign in to the App Store account you used to get your free trial or subscription.To change your subscription duration on iOS: (Similarly, you can change the duration of your subscription on the ExpressVPN website only if you purchased the subscription through the website.)įor example, if you want to upgrade from a one-month subscription to a 12-month subscription via the App Store, you must have purchased the one-month subscription from the App Store. You can change the duration of your subscription through the App Store only if you purchased the subscription via the App Store. This continues unless the subscription is canceled at least 24 hours before the end of the billing period. Once your subscription has begun, you will be billed automatically every 12 months. If you no longer want to subscribe to ExpressVPN, cancel the free trial at least 24 hours before the expiry date. Need help? Contact the ExpressVPN Support Team for immediate assistance.Īt the end of the seven-day free trial, you will be billed by the App Store for the cost of the 12-month plan. (Subscriptions bought on the ExpressVPN website are billed in USD.) Is billed by the App Store (iTunes) in your local currency.(Refunds may still be available but are solely at the discretion of Apple Support.) Does not give you access to the 30-day money-back guarantee.Does not give you access to the refer-a-friend rewards program.Allows you to connect to ExpressVPN on up to eight devices at the same time.Gives you full access to all ExpressVPN apps (not just iOS).A free trial or paid subscription purchased from the App Store: You will be billed by the App Store, not by ExpressVPN, every 12 months. Learn how to update iOS or the ExpressVPN app on your device. To use the free trial or purchase a subscription within the app, you will need to have iOS 12 or above, ExpressVPN for iOS v7.3.7 or above, and an active payment method. How to resubscribe to an App Store subscription after canceling it How to update your billing information or payment methods How to cancel your free trial or subscription General details about in-app subscriptions If you want to use the free trial but ExpressVPN is not available in your country, you will have to change your App Store’s location and use a payment method associated with the new location. If you purchased your subscription from the ExpressVPN website, you can refer to these instructions. Note: The following instructions are for subscriptions initiated under iOS in-app purchases. Or: Contact Apple for support and service -> "See a list of Apple phone numbers around the world.This guide will explain how iOS in-app subscriptions work, list the free trial terms and conditions, and how to cancel your subscription and update your payment details. Or: Contact Apple for support and service -> "See a list of Apple phone numbers around the world." Or click here -> Select your country, then a product. If you still can't find a subscription, contact Apple Support using the link at the end of the support article. "If the subscription that you want to cancel is not listed", click here ->
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